| 1. |
Can I use EZ drive on Win95 or Win NT 4.0?
Unfortunately, these two operating systems do not support USB devices. In other words, it is not possible to use Flash memory disks on Win 95 or Win NT. |
| 2. |
How can I find the drivers or software for RITDATA EZ drive?
Users can easily find the needed drivers or software on our website on the product page as well as on the driver download web page. |
| 3. |
How can I find out the model of my EZ drive?
The model number can be found on the product package. Also, it is easy for users to find out the model information on the product list page. |
| 4. |
Can I use any RITDATA EZ drive as a bootable one?
If users want to make a bootable drive, make sure the computers you are using can support boot with USB Removable Disk (it can be seen in the BIOS settings). |
| 5. |
What is the difference between USB 1.0, USB 1.1, and USB 2.0?
USB 1.0, USB1.1, and USB2.0 are three different interfaces of USB port. USB 1.0 interface can transfer data at 1.5 Mbps/sec whereas USB1.1 interface can transfer at to 12Mbps/sec. The USB2.0 transfers at the highest speed of 480Mbps/sec. |
| 6. |
Why do I always get a “ Memory Storage ” message when I paste files onto the Flash memory disk even when the total capacity of files do not exceed the capacity of the EZ drive?
This problem exists when the Flash memory is formatted by FAT16 format. With FAT16 format, users who try to copy and paste more that 255 files at one time may receive an error message. When this situation comes up, users can format the Flash disk with the FAT32 format to correct this problem. |
| 7. |
What can I do if I cannot get the Flash disk to work on Win ME?
First of all, please use the Windows Update. Secondly, install the USB port driver of the motherboard. |
| 8. |
Can I use the Flash disk to create a virtual disk?
Unfortunately, no any USB drive can support this function yet. |
| 9. |
I have a 512MB Flash disk, but how come I can only see 498MB capacity usable at the most?
Windows systems use the binary system; therefore, 1MB = 1024KB. The Flash memory disk is decimal system based, which means 1MB = 1000KB. In other words, we have to check the capacity from byte numbers instead of MB number. |